Technical Consulting

Help streamline your systems and processes

To begin your customer journey

Websites

Your website is the best way of engaging with your customers, make sales, capture required information. Ensure you do this in the most effective and engaging way to maximise your conversions. 

Now where does it go?

CRM Systems

Store all of your customer data in one CRM system. Your CRM allows you to guide your customer and staff through your business processes smoothly ensuring a satisfying customer journey. Within CRM systems you can also implement automation to improve the volume of customers you can deal with without needing to hire more staff.

Now to transfer your data

API's

API’s can easily remove any manual data entry and data transfer within your business. API’s are designed to allow two separate systems to communicate and interact with each other without any user involvement. This will save you a large amount of time and money and is recommended for all businesses.

More about us

Coding Languages Used

PHP

JS

C#

T-SQL

HTML

CSS

Experience

We can help with:

Case Studies

Problem

Had an overly complex enquiry management system that was duplicating data across 3 databases.

Solution

Removed an unnecessary database and integrated their Website directly to their Enquiry management system to cut out the middle database they had before. Saving them money on hosting costs.

Problem

Were sending physical packs to customers to get signed and were receiving a poor response rate.

Solution

Integrated their CRM system with an E-sign provider. They are able to send and receive their digital signed pack within minutes, saving them postal costs, time and increasing their conversion rate.

Problem

Had 150 users using an old legacy CRM system

Solution

Helped choose a new CRM system that had all features they were looking for. Helped design and build a system process with workflows and integrations. Then processed to migrate all data from their legacy system to their new CRM.

Problem

A manual customer journey on their CRM with multiple touch points.

Solution

Streamline the customer journey and added automated decisions, customer notifications and workflows to reduce the touch points needed by staff members.

Do You Want To Boost Your Business?

Get in touch with us